{"id":5702,"date":"2021-07-27T17:14:21","date_gmt":"2021-07-27T14:14:21","guid":{"rendered":"https:\/\/naris-prod.azurewebsites.net\/artsen-zonder-grenzen-copy\/"},"modified":"2024-03-29T11:59:22","modified_gmt":"2024-03-29T09:59:22","slug":"klantcase-wsw","status":"publish","type":"post","link":"https:\/\/www.naris.com\/nl\/klantcase-wsw\/","title":{"rendered":"Klantcase Waarborgfonds Sociale Woningbouw WSW"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Klantcase: een feestje voor de hele<\/span>\u00a0<\/span>corporatie<\/span>\u00a0<\/span>Woonconcept WSW<\/span><\/span><\/strong><\/h2>


Van reorganisatie tot risicokaart<\/span><\/span>\u202f<\/span><\/span>\u00a0<\/span>
<\/span><\/h3>

Ben je bijna 100 jaar, draait het WSW<\/a> de geldkraan dicht. Dat overkwam corporatie<\/a> Woonconcept in 2013. Dit leidde tot veel onzekerheid, bezuinigingen en nare boodschappen voor de medewerkers. Gelukkig bracht de zomer weer wat beweging in de stilgelegde projecten. In het najaar ging Erik van Marle van NAR<\/span>IS<\/span>\u00a0voor het eerst op bezoek bij de woningcorporatie: \u201cEen professionaliseringsslag, dat is wat jullie nodig hebben. Een gestructureerd en gedragen risicomanagement. We maken een risicokaart en daar gaan we de hele organisatie bij betrekken.\u201d<\/span>\u202f<\/span><\/span>\u00a0
<\/span>
Van randverschijnselen tot prioriteiten<\/span><\/span><\/span><\/p>

\u201cDe risicokaart werkt uitstekend!\u201d zegt\u202fIetse Jongsma. Jongsma is al tien jaar werkzaam bij Woonconcept en\u202fis\u202fnu manager financi\u00ebn en bedrijfsvoering. Met een risicokaart stap je makkelijk naar alle afdelingen om activiteiten en risico\u2019s te koppelen aan de strategie. Vroeger was het vooral een lijstje afvinken en klaar. Nu is het bespreekbaar. We handelen vanuit vier hoofddoelstellingen en elf kritieke succesfactoren. <\/span>\u00a0<\/span><\/p>

Randverschijnselen laten we los en we focussen op wat echt belangrijk is.\u201d<\/span><\/p>

Van de basis tot de top<\/span><\/span><\/h3>

Woonconcept is op de goede weg. Het vertrouwen is terug. De corporatie durft weer vooruit te kijken. En doordat het management de medewerkers meer bij het risicomanagement betrekt,<\/span>\u202f<\/span>is er meer openheid, vertelt Jongsma:<\/span>\u202f<\/span>\u201cVoorheen was dat iets dat los stond, en vooral een activiteit van de afdeling Control. Met de risicokaart <\/span>die we samen met NARIS hebben gemaakt\u00a0<\/span>is er een duidelijk verband tussen de strategie, de hoofddoelstellingen, de risico\u2019s en de maatregelen. Van de basis van de organisatie tot boven in de top van het management.\u201d<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Klantcase: een feestje voor de hele\u00a0corporatie\u00a0Woonconcept WSW Van reorganisatie tot risicokaart\u202f\u00a0 Ben je bijna 100 jaar, draait het WSW de…<\/p>\n","protected":false},"author":20,"featured_media":12597,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[41],"tags":[6,4],"class_list":["post-5702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referentie","tag-risico","tag-risicomanagement"],"_links":{"self":[{"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/posts\/5702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/comments?post=5702"}],"version-history":[{"count":47,"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/posts\/5702\/revisions"}],"predecessor-version":[{"id":25038,"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/posts\/5702\/revisions\/25038"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/media\/12597"}],"wp:attachment":[{"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/media?parent=5702"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/categories?post=5702"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.naris.com\/nl\/wp-json\/wp\/v2\/tags?post=5702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}